LifeKeeper v10 Core (Linux) software components available in the EC2 Image Builder console

[How to use]

The steps to build an EC2 instance with LK-L and LKWMC set up using the LK-L components are as follows:

• Prerequisites
  As a requirement for using EC2 Image Builder, the region in which you create an AMI must have a default VPC.
  This will be used in the infrastructure settings for creating an image pipeline in step 2 below.

1. Creating an image recipe
   For more information, see "Step 2: Choose a Recipe" in the EC2 Image Builder User Guide tutorial.
   Please set the following values.

   Item	Value
   Image Operating System (OS)	One of the following operating systems: Red Hat Enterprise Linux 9 x86 Red Hat Enterprise Linux 10 x86
   Build components	If you use Recovery Kit for EC2 or Recovery Kit for Route 53, you will need AWS CLI, so add the [Amazon Management] - [aws-cli-version-2-linux] component.
   	Add [AWS Marketplace] - [sios-lifekeeper-for-linux-v10-prod-<id>].
   Image type	Amazon Machine Image (AMI）

2. Creating an image pipeline
   For more information, see the tutorial "Tutorial: Create an image pipeline with output AMI from the Image Builder console wizard" in the EC2 Image Builder User Guide.
   In step 2 of the tutorial, select the recipe you created in step 1 above.
    
3. Running the image pipeline
   Select the image pipeline created in step 2 and run it from Actions.
   Wait approximately 20 to 30 minutes for the execution to complete.
   If it completes normally, an AM image will be created.
    
4. Creating an EC2 instance
   Create two EC2 instances from the AMI image created in step 3.
    
5. Access your EC2 instance via SSH.
   The user name is ec2-user for Red Hat Enterprise Linux.
   For the certificate, use the key pair that was set when creating the EC2 instance.
    

6. Configure a LifeKeeper GUI user account for each EC2 instance you created.
   For details, see "Configuring GUI Users".
   Example) Add "admin" user to lkadmin group

   sudo useradd -g lkadmin admin sudo passwd admin

    

7. Setting up access to LKWMC
   • If the EC2 instance you created is in a public subnet, please configure network security to allow connection from a client PC via TCP Port 5110.
     The URL to access it will be like this:
     https://{IP address or host name}:5110/lkgui/#
   • If the created EC2 instance exists in a private subnet, use SSH port forwarding.
     For more information, see "Connecting to the LKWMC Through a Bastion Host in a Cloud Environment".
      
8. Access LKWMC
   Access LKWMC from a client PC using a web browser.
   An SSL certificate warning will be displayed, but proceed.
   Sign in to LKWMC using the user account (e.g. admin) and password created in step 6 above.

[Usage notes]

• Only x86 architecture is supported, ARM is not supported.
• The LK-L components are located in the us-east-1 region. Therefore, if a failure occurs in the us-east-1 region, you may not be able to create an AMI using the LK-L components.

[About Terms of Use]

When using the product, the contents of the end user license agreement written on the product page you purchased will apply.

[Support content and scope]

• The support content and scope of support provided for this product is equivalent to the standard support described below.
  https://bccs.sios.jp/lifekeeper/support.html [In Japanese]

[How to contact support]

1. Apply from the subscription purchase information registration form.
   Please apply using the purchaser registration form.
   LifeKeeper/Single Server Protection subscription purchase information registration form [In Japanese]
2. Sign in to the user portal.
   • Those who have created a sign-in ID for the first time
     The following email has been sent to you, so please follow the instructions in the email to set your password.
     Subject: Thank you for signing up for the LifeKeeper/DataKeeper User Portal
   • For those who already have a sign-in ID
     Please sign in to the user portal with your ID.

3. Check the contract/PSC number from “My Page”.
   After signing in to the user portal, please check your contract PSC number from the "My Page" link in the top right corner.
4. Submit a request from the user portal inquiry.
   Please send your request using the inquiry form [In Japanese].

Once you have created a sign-in ID for the User Portal, you will be able to use the following services.

• Contact product support
• Use of My Page [In Japanese] (for end users only)